Pestana Douro Riverside

Lovely clean and views over river were stunning. Staff were friendly and extremely helpful.

Hotel was beautiful, so modern, tasteful decor, floral theme, rooms & bathroom lovely, staff v helpful and friendly, location perfect - on the river with lovely terrace, pool and easy to get into the hustle of porto

The staff was amazing, everyone who works there was super nice and kind. I love the location of the Hotel, the view of the river was gorgeous, quiet place, very clean, loved the theme of the Hotel. The breakfast area was very nice and comfy. We will come back to this Hotel for sure in our next trip to Porto!

Breakfast, value for money. Welcoming was great and received even welcome drink with fruit platter from the guest service manager in the evening. The hotel has no sauna or steam room however, the inspector of the room informed us that we could use indoor pool, sauna and steam room of the next Pestana hotel and liked it. The breakfast is great and had everything. So amazing with the prosecco and hot foods and fresh orange juice. Like the glas wall of the shower. Really special designed. Great staff at the reception, restaurant and housekeeping.

The first thing to say is that the staff were super helpful! We genuinely couldn't fault them. Highly professional, superb proficiency in languages, but also - on the shuttle bus to take us into the city - the driver gave us loads of really great advice about what to see and do, what to avoid, places to go to, places not to go to... He was brilliant. The staff at the desk were equally friendly, and helpful - and had a great sense of fun/humour, which was lovely. The rooms were beautifully clean, the view of the Douro fabulous. Everyone adored the breakfast buffet and the additional attention provided by staff - for example, making fresh coffees, making hot chocolate for the children etc. The location was stunning and the hotel felt really spacious and roomy, with sensational views of the river and the city in the near distance. For travellers wanting to spend all their time roaming the streets and seeing the sights of Porto, they might prefer a hotel within easy reach - but the summer crowds were intense and we were so grateful to be able to escape to our hotel at the end of the afternoon for a lovely swim and relax! The presence of a huge pool was another big advantage that the city hotels don't have; and was a real draw for my children (aged 14 and 11). The kids got quite overwhelmed by the intensity of Porto, so loved having the opportunity to play in the pool or read in the sun as a counter to the madness! There were plenty of sunbeds available at all times, the pool bar was lovely, the barman super friendly and you could order drinks/snacks/lunch poolside each day.